ASUS Vivobook 13 Slate 13" OLED T3300KA-LQ029W - Laptop

[eSHOP Exclusive]

It’s time to meet Vivobook 13 Slate OLED, the fantastic fun-filled 2-in-1 portable companion that makes it easier to enjoy everything you love, everywhere.

  • Processor: Intel® Pentium® Silver N6000 Processor 1.1 GHz (4M Cache, up to 3.3 GHz, 4 cores)
  • Memory: 8GB DDR4 Ram
  • Storage: 256GB M.2 NVMe™ PCIe® 3.0 SSD
  • Graphics: Intel® UHD Graphics
  • Display: 13.3" FHD (1920 x 1080) OLED 16:9 aspect ratio
  • Operating System: Windows 11 Home

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Model full name - T3300KA-LQ029W
Part Number - 90NB0VC2-M00LE0
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Your PC, Your OLED TV.

Productivity and entertainment — all in one!
It’s time to meet Vivobook 13 Slate OLED, the fantastic fun-filled 2-in-1 portable companion that makes it easier to enjoy everything you love, everywhere. Whether you’re studying or working, chilling or chatting, vertical or horizontal, Vivobook 13 Slate OLED adapts so you can work or play your way! The new ASUS Pen 2.01* will transform the way you write and draw, with its interchangeable textured tips. Treat your eyes to the gorgeous OLED Dolby Vison® display, and wrap your ears around the immersive Dolby Atmos® sound — entertainment’s never been more portable, or more personal!
Asus was awarded the Best Laptop Brand 2020 by Laptop Mag, one of the world's leading IT media titles.
World’s first 13.3” OLED Windows detachable laptop2*!
100% DCI-P3 colour gamut, up to 550 nits peak brightness, 0.2 ms response time, extremely high 1,000,000 : 1 contrast ratio, VESA DisplayHDR™ True Black 500 certified, 1.07 billion colours
Windows 11 Home
Cinema-like experience with PANTONE® validation
Quad-speaker with smart amplifier technology
Up to 3.3 GHz speed
Intel® Pentium®
ASUS Pen 2.0
4096 pressure levels, 266 Hz sampling rate, USB-C® charge
4 interchangeable pen tips
2H, H, HB, B
Detachable keyboard
1.4 mm key travel, 19.05mm full-size key pitch, 0.2 mm key-cap dish
Large touchpad
50% larger size3*
128 x 64 mm
Cover stand
Up to 170° hinge movement
WiFi 6
Superb connecting speed with ASUS WiFi Master
Connectivity
2 x USB-C®, 1 x audio jack, 1 x microSD card reader
Quick charge
50 Wh battery charges to 60% in just 39 minutes
Dual cameras
13 MP rear camera
5 MP front camera
Fingerprint login4*
Power button sensor

Vivaciously versatile

Whatever you want to do, the versatile Vivobook 13 Slate OLED adapts to your needs. Watch, type, draw, write, or just listen — the choice is yours, in either landscape or portrait mode, with or without a keyboard. Tablet mode makes it easy to take notes on the go, or you can blitz through your work chores in laptop mode. Turn it into a landscape stand for your box-set binges or watching the latest movies, and flip it into portrait stand mode for catching up on social media. It’s technology that works with you!

2-in-1

2-in-1
Vivaciously versatile

Whatever you want to do, the versatile Vivobook 13 Slate OLED adapts to your needs. Watch, type, draw, write, or just listen — the choice is yours, in either landscape or portrait mode, with or without a keyboard. Tablet mode makes it easy to take notes on the go, or you can blitz through your work chores in laptop mode. Turn it into a landscape stand for your box-set binges or watching the latest movies, and flip it into portrait stand mode for catching up on social media. It’s technology that works with you!

2-in-1
Vivaciously versatile

Whatever you want to do, the versatile Vivobook 13 Slate OLED adapts to your needs. Watch, type, draw, write, or just listen — the choice is yours, in either landscape or portrait mode, with or without a keyboard. Tablet mode makes it easy to take notes on the go, or you can blitz through your work chores in laptop mode. Turn it into a landscape stand for your box-set binges or watching the latest movies, and flip it into portrait stand mode for catching up on social media. It’s technology that works with you!

2-in-1
Vivaciously versatile

Whatever you want to do, the versatile Vivobook 13 Slate OLED adapts to your needs. Watch, type, draw, write, or just listen — the choice is yours, in either landscape or portrait mode, with or without a keyboard. Tablet mode makes it easy to take notes on the go, or you can blitz through your work chores in laptop mode. Turn it into a landscape stand for your box-set binges or watching the latest movies, and flip it into portrait stand mode for catching up on social media. It’s technology that works with you!

2-in-1
Vivaciously versatile

Whatever you want to do, the versatile Vivobook 13 Slate OLED adapts to your needs. Watch, type, draw, write, or just listen — the choice is yours, in either landscape or portrait mode, with or without a keyboard. Tablet mode makes it easy to take notes on the go, or you can blitz through your work chores in laptop mode. Turn it into a landscape stand for your box-set binges or watching the latest movies, and flip it into portrait stand mode for catching up on social media. It’s technology that works with you!

Take note of every creative idea

The new ASUS Pen 2.0 is the perfect match for Vivobook 13 Slate OLED: you can write, draw or markup in any supported app. It features Microsoft Pen Protocol (MPP) 2.0 technology with ultra-low latency and fast response, so it can accurately reproduce the finest lines and the broadest brush strokes. Its 4096-levels and 5-350 gram pen tip force5* will transform your Vivobook 13 Slate OLED experience!

ASUS Pen 2.0

4096
pressure levels
5-350 g
pen tip force
266 Hz
sampling rate
USB-C® charge
It’s easy to charge ASUS Pen 2.0 from your laptop, charger or power bank.
Long battery life
With a full charge, ASUS Pen 2.0 is ready for over 140 hours of use6*!
Bluetooth® pairing
Easily pair ASUS Pen 2.0 with your Bluetooth-enabled device by long-pressing the top button.
Multi-talented
Use ASUS Pen 2.0 to capture a screenshot, jump to the next page of your presentation, launch Microsoft Whiteboard, and more.

Your favorite pen, reimagined

ASUS Pen 2.0 is precisely calibrated to detect all the subtle variations and nuances of writing and drawing. It comes with four interchangeable pen tips — 2H, H, HB, and B — with different frictional properties and hardness to suit any drawing or writing style. Using ASUS Pen 2.0 feels just like using a real pen or brush!

Your favorite pen, reimagined

ASUS Pen 2.0 is precisely calibrated to detect all the subtle variations and nuances of writing and drawing. It comes with four interchangeable pen tips — 2H, H, HB, and B — with different frictional properties and hardness to suit any drawing or writing style. Using ASUS Pen 2.0 feels just like using a real pen or brush!

Your favorite pen, reimagined

ASUS Pen 2.0 is precisely calibrated to detect all the subtle variations and nuances of writing and drawing. It comes with four interchangeable pen tips — 2H, H, HB, and B — with different frictional properties and hardness to suit any drawing or writing style. Using ASUS Pen 2.0 feels just like using a real pen or brush!

Your favorite pen, reimagined

ASUS Pen 2.0 is precisely calibrated to detect all the subtle variations and nuances of writing and drawing. It comes with four interchangeable pen tips — 2H, H, HB, and B — with different frictional properties and hardness to suit any drawing or writing style. Using ASUS Pen 2.0 feels just like using a real pen or brush!

Your favorite pen, reimagined

ASUS Pen 2.0 is precisely calibrated to detect all the subtle variations and nuances of writing and drawing. It comes with four interchangeable pen tips — 2H, H, HB, and B — with different frictional properties and hardness to suit any drawing or writing style. Using ASUS Pen 2.0 feels just like using a real pen or brush!

An OLED cinema in your hands

Get your eyes ready for the winning combination of OLED8* and Dolby Vision on Vivobook 13 Slate OLED. It’s a viewing experience beyond compare, with a super-bright and responsive 550-nit touchscreen that has amazing contrast and is covered with Corning® Gorilla® Glass. The ultrawide 100% DCI-P3 colour gamut ensures vivid colours and it’s also PANTONE® Validated for professional-grade colour accuracy. TÜV Rheinland certification for low blue-light emissions makes it easy on your eyes, and the anti-fingerprint coating keeps it clean and tidy. Everything’s clearer and brighter on Vivobook 13 Slate OLED.

Display

Up to
550 nits
peak brightness
100%
DCI-P3
1.07 billion
colours
0.2 ms
response time
HDR
enhanced realism
Corning® Gorilla® Glass

Adapts to your surroundings

Whether you’re in bright sunshine or a dim room, the ambient light sensor takes care of everything behind the scenes to make sure the image is shown at its best, and your eyes are always comfortable.

Big up your videos

The big and beautiful 13.3-inch 16:9 display outsizes most of its rivals for watching your favorite streaming shows, and you can watch without those annoying black bars!

16:9 display

16:9
aspect ratio
27%
large video area9*
19%
higher video-to-screen ratio9*

Deep-dive into your favorite movies and concerts

Enjoy a truly cinematic audiovisual experience with the amazing 13.3” OLED Dolby Vision display and Dolby Atmos audio. Dive deep into the heart of the story, with glorious colours, impressive detail, brighter highlights and intense blacks. Dolby Atmos is an all-new listening experience that lets you hear music, movies or podcasts in a detailed aural environment, with perfect clarity and lifelike spatial separation. It’s made even better by Vivobook 13 Slate OLED’s quad-speaker sound system, powered by a smart amplifier for higher volume with less distortion, giving you a surround-sound audio experience like never before.

Audio

Quad-speaker
audio system
Smart amplifier
technology

Smart audio that rocks

With Vivobook 13 Slate OLED’s smart-amplifier technology, your music will never miss a beat. It’s powerful enough to boost overall loudness by up to 3.5 times10*, with clearer sound at all frequencies thanks to the dedicated high-power amplifier. The smart amp system uses ingenious algorithms to reduce distortion and prevent damage to the speakers when you’re rocking out. In short, Vivobook 13 Slate OLED’s smart amp lets you boogie the night away!

5 reasons to choose ASUS OLED laptops

ASUS OLED DISPLAY

Ultimate professional-grade colours

ASUS OLED laptops deliver exceptionally detailed and realistic visuals, with a cinema-grade 100% DCI-P3 colour gamut. This means that the colours reproduced on the display are richer and more vivid: it’s ideal for colour-intensive projects, but also enhances any kind of content.

COLOuR

100%
DCI-P3 colour gamut
133%
sRGB colour gamut
1.07billion
colours
Cinema-grade
industry standard
validated display

70% blue-light reduction for eye care

Blue light is known to cause visual discomfort and disrupt sleep quality. However, due to the nature of the special organic lighting materials in an OLED display, ASUS OLED laptops emit 70% less harmful blue light11*, and they’re also certified by TÜV Rheinland and SGS. More importantly, unlike traditional blue-light filters, shifting the spectrum means there’s no need to compromise colour accuracy.

EYE CARE

70%
reduced blue light11*

Eye care, even more critical for children

Since children’s eyes are not fully developed, with a more transparent lens and cornea, harmful blue light can penetrate the eye more easily, potentially causing premature aging of the retina. Research12* has shown that in a five-year-old child’s eyes, approximately 60% of the received blue-light emissions pass through to the retina, compared to only around 20% for a 60-year-old adult. With ASUS OLED displays, the significantly lower blue light levels mean better eye care for children.

Eye Care

OLED has much higher perceptual brightness

On conventional LCD displays, detail and colour quality usually decrease dramatically as the brightness is reduced. But ASUS OLED laptops are able to show great detail at lower brightness settings due to their high contrast and their ability to maintain a wide colour gamut at low brightness. ASUS OLED laptops can maintain good colour reproduction at any brightness level, so you can freely adjust the screen’s brightness to suit your working environment, while still enjoying exceptionally vivid colours. For example, in the living room environment (usually illuminated at about 100 lux), you only need 177 nits brightness in an OLED display to produce the same clear image as 400 nits brightness in an LCD display. At the lower brightness levels needed on OLED displays, there’s less harmful blue light emitted.

PERCEPTUAL BRIGHTNESS

True black: See the unseen

ASUS OLED laptops reproduce blacks perfectly. An OLED pixel consists of three sub-pixels, each with its own self-generated illumination: a 4K (3840 x 2400) display has 9,216,000 pixels, which means it has 27,648,000 self-illuminated sub-pixels, compared to just a few dozen LED backlights in most LCD displays. When displaying black on an OLED display, the pixel is simply turned off to produce the darkest possible black. This enables extremely crisp and clear images even in the darkest scenes. You’ll be surprised to see how many new details you’ll spot in your favorite movies!

CONTRAST

1,000,000:1
contrast ratio
Up to
550nits
peak brightness
0.0005nits
true black

Fastest response time on any laptop for smooth actions

ASUS OLED displays have a 0.2 ms response time — the fastest of any laptop, and 50x faster13* than the average laptop LCD display. In fact, most of LCD laptop displays have a response time between 10 and 25 ms. This ensures smoother fast-paced action scenes, low-latency gameplay, and subtle details like blur-free text scrolling.

RESPONSE TIME

0.2ms
ultrafast response time
50X
faster response time13*

Powering your performance

It’s not just versatile, it’s powerful! Vivobook 13 Slate OLED is fueled by Intel® Pentium®with up to 3.3 GHz and top-class components that let you power through your everyday tasks. And what’s more, Intel Bridge Technology lets you run any Android app on Windows 11 Home14*, opening up a whole new world of productivity and entertainment.

Productivity

Windows 11 Home
Up to
3.3 GHz
Intel® Pentium®
Up to
256 GB
PCIe® Gen 3.0 x4 SSD storage
Up to
8 GB
LPDDR4X RAM

Click, and it’s a laptop!

Vivobook 13 Slate OLED comes with the 19.05mm full-size keyboard that’s easy to take along for the ride. Clip it on and enjoy the typing experience, turning your Vivobook 13 Slate OLED into a laptop. The 170° hinge lets you type or view at an angle that’s comfortable for you, whether you’re sitting or standing.

Keyboard

Type and touch in comfort with the detachable keyboard

For comfortable typing, the keyboard has desktop-sized key spacing and long key travel. Special curve key design increases the fingertip comfort while typing. The spacious touchpad is engineered for maximum responsiveness and accuracy, with an anti-fingerprint coating that creates a silky smooth feeling!

Keyboard Design

1.4 mm
key travel
19.05 mm
key pitch
0.2 mm
key-cap dish
50%
larger touchpad3*
128 x 64 mm
touchpad size

WiFi Master: better connections, always!

Surf in style with the ultrafast WiFi 6 in Vivobook 13 Slate OLED, enhanced with ASUS WiFi Master technology for more stable, more reliable connections. With faster-than-wired speeds of up to 2.4 Gbps, you’ll enjoy smooth streaming of 4K videos and movies, and big files will transfer in an instant.

WiFi Master

WiFi 6
802.11ax
Up to
3X
faster than WiFi 515*
Up to
4X
more network capacity
Up to
75%
lower latency15*

Two are better than one for great video calls

One camera: normal. Two cameras: Vivobook 13 Slate OLED! These dual cameras — 5 MP at the front and 13 MP at the rear — make clear video calls and chats for work or pleasure a cinch. You can also snap great selfies with the front camera, or use the rear camera for higher-resolution shots.

Dual Cameras

Next-level ASUS AI Noise-Canceling Technology

With the increase in remote working and video conferencing, we’ve introduced ASUS AI Noise-Canceling Technology to ensure the best communications experience. This technology employs machine learning in order to isolate unwanted noise from human speech. The ClearVoice Mic feature in the MyASUS app can filter out ambient noise, and the Multi-Presenter mode normalizes all individual voices from different positions for optimum group conference-call quality. The ClearVoice Speaker feature filters out all ambient noise apart from human speech — so you’ll hear what everyone else is saying. Try the demo to experience the amazing difference that AI Noise-Canceling Technology can make in different environments.

NOISE CANCELATION

Unlock with a touch

The Single Sign-On fingerprint sensor on Vivobook 13 Slate OLED’s power button is the most secure way to keep what’s yours, yours. Easily and instantly unlock your device in a more secure way.

Security

fingerprint sensor4*

Lasts longer, charges faster

Enjoy the freedom of the road (or wherever!) with Vivobook 13 Slate OLED’s power-sipping battery. You can work, stream or video-chat for hours on end, and reach 60% charge in just 39 minutes via the fast-charging USB-C® port. With USB-C® Easy Charge16*, you can even charge your laptop from a wide range of 5-20V USB-C® chargers including airline chargers or power banks17*! The battery-safe charging design automatically keeps the battery in tip-top condition.

Battery

50 Wh
battery capacity
65 W
fast-charge adapter
USB-C®
Up to
9.5 hours
battery life18*
Support
Power bank
charging

Connect anything

You’ll never be short of connections for your gadgets with Vivobook 13 Slate OLED. It has two full function USB-C® ports with Power Delivery and DisplayPort, a microSD card reader and an audio jack. And when it’s time for a night in with friends, turn it into a fully-fledged cinema experience by connecting it to an external big-screen monitor or TV!

Connectivity

Ready for fun

Never leave your Vivobook 13 Slate OLED behind! Its super-thin, super-light and compact design makes it an effortless fit for any bag when you’re heading out. And it always keeps its stylish good looks, too, thanks to the tough Corning® Gorilla® Glass touchscreen with its anti-fingerprint coating that prevents unsightly smudges and smears.

Design

785 g
light19*
7.9 mm
thin19*
Always in style!
Vivobook 13 Slate OLED is loud and proud! With its unique splatter-finished stand cover and Funky Green detailing, it’s full of fun from top to bottom.

MyASUS: Your exclusive app collection

Vivobook 13 Slate OLED includes the latest version of MyASUS, a collection of handy ASUS apps and tools that help you get more out of your Vivobook 13 Slate OLED. Use it to team your iOS or Android phone with your laptop, to optimize your laptop’s performance, or to contact after-sales service and support. There’s also a huge range of popular app downloads and exclusive offers just for you!

Software

See what's bundled with your amazing new device20*

Accessories

ASUS Now with Adobe Creative Cloud

Complimentary three-month subscription to Adobe Creative Cloud All Apps

1*.ASUS Pen 2.0 is optional.
2*.As of July 1, 2021 based on internal ASUS market analysis comparing Vivobook 13 Slate OLED T3300KA to other brands’ detachable laptops, including Lenovo, Microsoft, HP, Apple, and Samsung.
3*.As of August 19, 2021, according to the overall touchpad height and width and based on an internal market analysis comparing the size of Vivobook 13 Slate OLED (T3300) to competing products in its class (2-in-1 detachable devices from vendors including Apple, Lenovo, Microsoft and Samsung).
4*.Fingerprint sensor is optional.
5*.Value with +/- 5 g variability.
6*.Battery tests were conducted for under continuously writing. Actual battery life may will vary depending on different usage and other factors.
7*.Red flash – low power; orange flash – charging; white flash – charge completed; blue flash – Bluetooth pairing; 5-second white flash – Bluetooth connected.
8*.The visual appearance of OLED displays may change over the product’s lifetime. This is expected behavior that can include image persistence or burn-in, where the display shows a faint remnant of an image even after a new image appears on the screen. This tends to occur only in extreme use cases, such as when a static, high-contrast image is continuously displayed for prolonged periods of time. ASUS laptops with an OLED display minimize this risk by setting Windows Dark mode as default, as well as shortening the idle time before the screen is turned off — both on mains (AC) and battery (DC) power. This dual approach minimizes the potential for burn-in to maximize the lifespan of your OLED display lifespan, and also reduces unnecessary power draw for optimal battery life. We also recommended adjust the brightness of your OLED display to complement the ambient lighting in your environment, rather than keeping the screen at maximum brightness at all times. You should also ensure that you have ASUS OLED Care enabled in MyASUS.
9*.Compared to a 12.9-inch 4:3 tablet
10*.Audio test conducted by ASUS on April 28, 2021 in an anechoic chamber. Play the same pink noise in two devices with/without smart amplifier and calculate their sound pressure and SPL.
11*.See: http://large.stanford.edu/courses/2017/ph240/kersten2
12*.See: https://www.essilorpro.com/content/dam/essilor-redesign/product-resources/crizal/Blue-Light-Roundtable_White-Paper.pdf
13*.Compared to an average LCD laptop panel with a 10 ms response time.
14*.Feature schedule and availability will be determined by an official Microsoft announcement.
15*.WiFi Master test configuration: under controlled test conditions, streaming FHD YouTube videos, and AP set with one antenna at 802.11g. Actual WiFi range and performance may be affected by environmental factors. Interference from USB 3 devices may vary according to the device. Range comparisons refer to standard laptop with all-metal chassis design.
16*.USB-C® Easy Charge ensures 4.5-watt charging when connecting to a non-Power Delivery chargers, including portable chargers or USB Type-A to USB-C® chargers. When using a Power Delivery charger, the charging speed will match the connected adapter’s power output, up to a maximum of 65 watts.
17*.Fast-charging varies according to the technology used in the of power bank itself.
18*.Battery tests conducted by ASUS on September 28, 2021 using the MobileMark 2018. Test configuration: Vivobook 13 Slate OLED T3300KA, FHD OLED panel, Intel® Pentium® Silver N6000, 128GB eMMC, 4GB RAM. Test settings: WiFi enabled and connected to an access point, Windows Power Plan set to Balanced, display brightness set to 83%, volume set to 67%, light sensor and HDR disabled. Actual battery life may vary depending on product configuration, usage, operational conditions and power management settings. Battery life will decrease over the lifetime of the battery.
19*.Weight and thickness refer to tablet only, and values may vary according to configuration.
20*.Accessories are available in most countries’ bundle package. Bundle package may vary according to different countries.

Colour

Black

Operating System

Windows 11 Home - ASUS recommends Windows 11 Pro for business

Processor

Intel® Pentium® Silver N6000 Processor 1.1 GHz (4M Cache, up to 3.3 GHz, 4 cores)

Graphics


Intel® UHD Graphics

Display

13.3-inch, FHD (1920 x 1080) OLED 16:9 aspect ratio, 0.2ms response time, 60Hz refresh rate, 550nits HDR peak brightness, DCI-P3: 100%, 1,000,000:1, VESA CERTIFIED Display HDR True Black 500, 1.07 billion colors, PANTONE Validated, Glossy display, 70% less harmful blue light, TÜV Rheinland-certified, SGS Eye Care Display, Touch screen, - (Screen-to-body ratio)83%, With stylus support

Memory

8GB LPDDR4X on board
- Max Total system memory up to:8GB

Storage

256GB M.2 NVMe™ PCIe® 3.0 SSD

I/O Ports

2x USB 3.2 Gen 2 Type-C support display / power delivery
1x 3.5mm Combo Audio Jack
Micro SD card reader

Keyboard & Touchpad

Soft Keyboard, 1.4mm Key-travel, Touchpad

Camera

5.0M camera
13.0M camera

Audio

Smart Amp Technology
Built-in 4-way stereo speakers
Built-in array microphone
with Cortana support

Network and Communication

Wi-Fi 6(802.11ax) (Dual band) 2*2 + Bluetooth® 5.2 Wireless Card (*Bluetooth® version may change with OS version different.)

Battery

50WHrs, 3S1P, 3-cell Li-ion

Power Supply

TYPE-C, 65W AC Adapter, Output: 20V DC, 3.25A, 65W, Input: 100-240V AC 50/60GHz universal

Weight

0.78 kg (1.72 lbs)

Dimensions (W x D x H)

30.99 x 19.00 x 0.79 ~ 0.79 cm (12.20" x 7.48" x 0.31" ~ 0.31")

Built-in Apps

MyASUS

MyASUS Features

System diagnosis
Battery health charging
Splendid
Function key lock
WiFi SmartConnect
Link to MyASUS
TaskFirst
Live update
ASUS OLED Care
AI Noise Canceling

Security

Trusted Platform Module (Firmware TPM)
McAfee®
Fingerprint sensor integrated with Power Key

Included in the Box (Optional)

Sleeve
Stand
Stylus holder
Stylus (ASUS Pen 2.0 SA203H-MPP2.0 support)
* Included accessories vary according to country and territory. Please check with your local ASUS retailer for details.

Disclaimer

This product has only been tested for compatibility with the Windows 11 operating system, and may encounter compatibility issues if Windows 10 or older OS versions are installed.

OLED

OLED

ORDER RELATED QUESTIONS

How can I track my order?

All orders are dispatched with the use of a courier service, which allows you to track your parcel directly from the courier website. You can use your tracking number which is provided via email and enter this on the “Tracking” or “Track your item” option on the courier’s website. If you have not received your tracking number, please call us on 1300 278 788 (Mon-Fri 9:00am to 6:00pm AEST excluding Public Holidays).

When can I expect the delivery?

All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process. If you have not received the goods in the specified delivery window, please call us on 1300 278 788 (Mon-Fri 9:00am to 6:00pm AEST excluding Public Holidays).

I’ve changed my mind and want to cancel my order. What should I do?

Please contact ASUS Support on 1300 278 788 immediately should you wish to cancel an order.

What is the response time for inquiries?

We aim to respond to all emails / inquiries within 1-2 business days. During busy periods, we may experience backlog of inquiries, but nonetheless will aim to respond as soon as possible.

Questions about order status?

Processing - The order has been sent to our warehouse for fulfilment. Your order will usually dispatch within 1 - 2 working days.

Shipped - The order has been fully dispatched. The dispatch tracking number is provided in the Order Tracking email where you can obtain up to date dispatch information.

How do I return my product?

Returns are permitted for refund or exchange and must be initiated by contacting our ASUS Support by phone on 1300 278 788.

I need help with ordering. What should I do?

Should you need help choosing your ideal device or need help placing an order, you are welcome to contact our friendly and experienced sales team on 1300 278 788.

 

PAYMENT AND PRICES RELATED QUESTIONS

What payment methods do you accept?

We accept PayPal which is secure and allows customers to use most credit/debit cards such as MasterCard, Visa, Visa Debit, Maestro, and AMEX

I want to buy an item but want to purchase later. What should I do?

If you wish to purchase an item later please add the item to the wish list which can then be accessed in the My Account section.

Are your prices inclusive of GST?

Yes. All our prices listed are inclusive of GST.

 

DISCOUNT CODES RELATED QUESTIONS

How do I use discount codes?

To redeem discount codes, simply enter your discount code during the checkout process. You will see the discount reflected in your order summary.

Why doesn’t my discount code work?

Discount codes may be rejected for following reasons:

  • You have entered the code incorrectly. Please check the code and try again.

  • Your code has expired.

  • Your code requires a minimum purchase which has not been met.

  • You are trying to apply a discount to a product that is not included in the discount code offer, such as products combined with other bundle offers, or refurbished products that may not allow discount codes.

  • Your coupon is limited to a set quantity of purchases and the limit has already been met. For example, it may be limited to the first 100 units.

  • Your product is not available for coupon discounts as designated by discount code terms and conditions.

What are the terms and conditions for discount codes?

The use of discount codes may be restricted to certain types of products, order sizes, and/or time periods based on the criteria established by ASUS Shop. By placing an order using discount codes, you accept and agree to be bound by the following terms and conditions:

  • Discount codes are valid for ASUS Shop purchases only.

  • For personal usage only and must not be used for business transactions.

  • Must be redeemed at the time of order.

  • Valid only between the start and end dates as specified on the discount code or in the advertisement.

  • Limited to one coupon per customer. One coupon per checkout.

  • Not transferable.

  • May or may not be valid with other discounts, bundles, promotions, or discount purchase programs.

  • May require a minimum purchase as designated in individual coupon details.

  • May or may not be valid for refurbished products.

  • May or may not be limited to a set quantity of purchases, such as the first 100 units of a product on sale.

  • Not redeemable for cash.

  • May not be applicable in conjunction with other offers.

  • May be valid only in association with a specific payment method.

  • Not valid retroactively for previously purchased products.

  • Subject to program and pricing changes without notice.