ASUS ProArt Studiobook 16 OLED H7604JI-MY006X Laptop

With touchscreen 3.2K 120Hz OLED display, Intel® Core™ i9 CPU, up to NVIDIA® GeForce RTX™ 4070 GPU and the ASUS Dial, this is the best ASUS creator laptop.

  • Processor: Intel® Core™ i9-13980HX Processor 2.2 GHz (36MB Cache, up to 5.6 GHz, 24 cores, 32 Threads)
  • Memory: 64GB (32GBx2) DDR5 SO-DIMM
  • Storage: 2TB M.2 NVMe™ PCIe® 4.0 Performance SSD
  • Graphics: NVIDIA® GeForce RTX™ 4070 Laptop GPU
  • Display: 16.0-inch Touch screen 3.2K (3200 x 2000) OLED 16:10 aspect ratio
  • Operating System: Windows 11 Pro
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Model full name - H7604JI-MY006X
Part Number - 90NB0ZD2-M00270
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Born for Creative Pros

The new ProArt Studiobook 16 OLED is a powerful mobile workstation that exceeds all expectations and goes far beyond the extraordinary. Its unstoppable 13th Gen Intel® Core™ i9-13980HX processor, up to NVIDIA® GeForce RTX™ 4070 Laptop GPU, vast amounts of memory and ultrafast storage will supercharge your content creation workflow and let your imagination do what it does best. The certified color-accurate 16-inch 3.2K 120 Hz OLED touchscreen will do full justice to your creative vision, and you’ll enjoy unrivaled precision control of your apps with the large, stylus-compatible haptic touchpad and intuitive ASUS Dial rotary control. Take your creativity to the next level with ProArt Studiobook 16 OLED.
ASUS No.1 Creator: GFK and NPD combined retail data in Q2~Q3, 2022, NVIDIA Studio laptop of worldwide market.​
ASUS No.1 OLED: GFK and NPD combined retail data in 2021 Q4~2022 Q3, worldwide market.

World-leading 16” 3.2K 120 Hz OLED touchscreen

3200 by 2000 resolution, 4096-pressure-level stylus support, Delta-E < 1, 100% DCI-P3 color gamut, 0.2 ms response time
Windows 11 Pro
13th Gen​ Intel® Core™ ​ i9-13980HX​
24 cores, 32 threads
up to 5.6 GHz with Turbo Boost (Intel® TVB)
NVIDIA® GeForce RTX™ 4070
with NVIDIA Studio Driver support


customizable for any apps
ASUS IceCool Pro thermal technology
160 W CPU + GPU performance, enabled by liquid metal technology and per-key keyboard air-intake design
Up to
up to 7,000 MB/s transfer speed, dual upgradable M.2 slots
Up to
5,200 MHz DDR5, dual upgradable SO-DIMM slots
Haptic touchpad
16:10 aspect ratio with stylus support*1
180° lay-flat hinge
fully opening for easy collaboration
MUX Switch
reduces latency and boosts graphics performance
multidimensional audio experience
Smart Amplifier
3.5x louder distortion-free sound

Full I/O ports

Thunderbolt™ 4, HDMI® 2.1 FRL, SD Express 7.0 & RJ45 LAN
FHD IR camera
large 1.4 µm pixels for 190% more light capture
90 Wh
battery capacity
ProArt Creator Hub
customized settings for your Studiobook
US military-grade durability
strictest MIL-STD-810H with 26 test procedures*2

More power to you on the go

Performance is the essence of ProArt Studiobook 16 OLED, putting desktop-grade content-creation capabilities in a take-anywhere package. The 13th Gen Intel Core i9-13980HX processor makes light work of compute-intensive workloads, and it is teamed with a professional-grade NVIDIA GeForce RTX 4070 Laptop GPU, two of the latest, fastest SSDs, and up to 64 GB of high-performance RAM. Finally, there’s a mobile workstation that truly deserves the name.


Windows 11 Pro
Core™ i9-13980HX
GeForce RTX™ 4070
Laptop GPU
Up to
8 TB
PCIe® 4.0 x4 SSD
Dual upgradable
Up to
64 GB
5,200 MHz DDR5 memory
Dual upgradable

Tackle the heaviest workloads

Even the heaviest compute-intensive workloads are no problem for the latest 13th Gen Intel Core i9-13980HX processor. It has an unprecedented 24 cores for effortless multithreading performance, a Turbo Boost speed of up to 5.6 GHz, and its 110 W maximum TDP makes light work of CPU-heavy tasks, so you can enjoy desktop-grade performance wherever you are.
* 1.61x better performance is based on Cinebench R23 Multi Core benchmark*4.


13th Gen Intel®
Core™ i9-13980HX
24 cores
8 P-cores + 16 E-cores
Up to
5.6 GHz
with Turbo Boost (Intel® TVB)
110 W

Create the future, fast

Creating the future is easy when you have the awesome graphics power of the NVIDIA GeForce RTX 4070 Laptop GPU on tap. Built with the latest Ada Lovelace architecture, it enables ultrarealistic ray-traced graphics, cutting-edge AI computing and programmable shading — lifting all visuals to the next level. In short, no matter how heavy your demands, from product design and model rendering to video encoding, the RTX 4070 Laptop GPU delivers all the performance needed for top-end content creation. ProArt Studiobook 16 OLED is also supplied with NVIDIA Studio Drivers, ensuring every creative task is able to perform at its best.


GeForce RTX™ 4070
Laptop GPU
Real-time ray tracing
cinematic-quality rendering
computing process optimization
MUX switch
reduces latency and boosts graphics performance

It’s cool to be quiet

The advanced ASUS IceCool Pro thermal technology in ProArt Studiobook 16 OLED gives it the edge when it comes to performance and quietness. Liquid metal thermal materials on the CPU, five heat pipes and larger 102-blade dual fans ensure optimum cooling performance. The new per-key keyboard lighting with air-intake design also helps maximize airflow, too. All this technology helps keep noise levels below 40 dBA in Standard cooling mode, or you can unleash the full 160 W combined CPU/GPU TDP whenever you need to. Cool, quiet, and powerful: what more do you need?


ASUS IceCool Pro
thermal technology
Up to
160 W
total TDP (CPU + GPU)
< 40 dBA
noise in Standard Mode​

Per-key keyboard lighting and air-intake design

The backlit ErgoSense keyboard uses a new per-key mini-LED lighting design that’s more even, and up to 300% brighter. This design also enhances air circulation, helping the laptop to achieve its maximum 160 W TDP system performance.

Maximum heat dissipation for the pinnacle of performance

Cooling is a huge challenge for a high-performance mobile workstation. ProArt Studiobook 16 OLED incorporates fully-automated, machine-applied Thermal Grizzly liquid metal thermal compound on the CPU heatsink. This is extremely effective at transferring thermal energy, and prevents dust, debris and other human-induced contamination impairing thermal connections. The fully-automated process applies the liquid metal is evenly and precisely only where it’s needed. This ensures maximum heat dissipation for reliable operation.
During rigorous testing, ASUS engineers have observed a performance boost of up to 4.5% in the Cinebench score, and a 15.8% improvement in the package power wattage5 when liquid metal is used with the latest 13th Gen Intel® Core™ i9 CPUs. Its ability to quickly lower CPU temperature helps processors sustain higher clock speeds for longer and helps to prevent fans from ramping up and creating unwanted noise.

Liquid metal technology

Cinebench score performance boost
package power improvement
fully-automated process for maximum heat dissipation

World-leading 16” 3.2K 120 Hz OLED HDR 16:10 touchscreen

For serious creative work, you need a seriously good display, and ProArt Studiobook 16 OLED won’t disappoint you. Its 3.2K 120 Hz OLED HDR*7 touchscreen is simply superb, with truly photorealistic visuals that are VESA DisplayHDR™ True Black 500 certified for ultra-high contrast and deep blacks, and a 100% DCI-P3 industry-standard color gamut for vivid, true-to-life colors. It’s also Dolby Vision certified for realistic, ultravivid HDR visuals. Color accuracy is ensured with Calman Verified*8 and PANTONE® Validated certifications, along with a remarkable Delta E color-accuracy value of less than 1*9. To protect your eyes during long late-night sessions, it has 70%-lower blue-light emissions than LCD models*10, and it’s certified for eye care by TÜV Rheinland. For intuitive, natural input, the touchscreen also supports the latest MPP 2.0 styluses with up to 4096 pressure levels.


3200 by 2000
high resolution
DCI-P3 color gamut
Delta-E < 1
color accuracy*9
Up to
550 nits
peak brightness
pressure-level MPP 2.0 stylus support
Gorilla® Glass
touchscreen protection
Hollywood-standard color accuracy*8
high dynamic range
industry-standard color fidelity
flicker free certified
low blue light hardware certified
low blue light certified

5 reasons to choose ASUS OLED laptops

Bring scenes to life with professional-grade colors.

Exhilarating OLED displays

World-leading motion clarity with up to 120 Hz

Premium ASUS OLED displays with 120 Hz refresh rate and 0.2 ms pixel response time are incredibly smooth and clear. In fact, the 120 Hz / 0.2 ms OLED display is faster than a 165 Hz / 3 ms LCD IPS display — because it reduces ghosting to an indiscernible level. Simply put, this means even fast-moving visuals are smoother and clearer than ever.

ASUS Splendid, Customizable color gamut for every need

With integrated ASUS Splendid software, the color gamut can be quickly and easily switched to suit various tasks or preferences. Choose between the ultravivid native color setting, sRGB for web content or browsing, DCI-P3 for cinema content, or Disp


Web content-creation standard


Cinema color standard


Movie-grade colors adjusted to fit everyday viewing


Original OLED colors

Ultra-durable touchscreen with Corning® Gorilla® Glass

Corning® Gorilla® Glass NBT™ is strictly tested*13 and is proven to be more durable than ever. The retained strength and scratch resistance of the glass surface are significantly superior to traditional soda-lime glass, so it’s more resistant to swipes, taps and stylus use.
more retained strength
more scratch-resistance

Soda-lime glass

(1 Newton force applied)

Corning® Gorilla® Glass NBT™

(6 Newton force applied)

Soda-lime glass

(6x Visible scratch surface)

Corning® Gorilla® Glass NBT™

See everything, hide nothing

Upgrade your workspace to ProArt Studiobook 16 OLED’s expansive 16:10 display, and you won’t miss a thing. The ultraslim-bezel design gives you more screen real estate than ever, with an aspect ratio that’s a much more natural match for photos than 16:9. It also gives you a clearer view of widescreen media projects, with no need to hide toolbars or playback controls.

16:10 aspect ratio

aspect ratio
ultraslim bezel

The professional touch

The new 28%-larger*14 haptic touchpad on ProArt Studiobook 16 OLED is a boon for efficient creativity. It’s the world’s first haptic touchpad with stylus support, making it even more versatile, and it uses linear resonant actuator (LRA) technology to provide the most precise and responsive haptic feedback.


Haptic touchpad

The touchpad has underlying pressure sensors that allow you to click anywhere and receive the same satisfying haptic feedback when navigating apps.

16:10 aspect ratio

The 16:10 touchpad aspect ratio matches that of the main display, making navigation and stylus input much more intuitive, without on-screen distortion.

Stylus supported

The touchpad is stylus supported, giving you natural-feeling input for drawing or writing.

Make magic happen with ASUS Dial

Discover new ways to work with the exclusive ASUS Dial, an intuitive physical controller that gives you instant and precise fingertip control over parameters in your creative apps. You can easily change brush size, or rapidly undo actions to make your creative workflow smoother. It’s fully customizable — and works with a wide range of apps!


Adobe apps

Personalize your productivity app settings with ASUS Dial to maximize your creativity.


Personalize your productivity app settings with ASUS Dial to maximize your creativity.


Jog through video timeline, quickly adjust audio, and enjoy seamless entertainment experience.

Personalize your creativity

ProArt Creator Hub is a personal portal where you can monitor your device’s status, personalize settings, or optimize your workflow for endless creativity. It features an overview Dashboard, Fan Profiles to customize cooling performance, and Control Settings for ASUS creative components personalization. There’s also a new Color Control that helps you optimize color tools: we’ve collaborated with Pantone® to provide digital color data that will help you express your wild creativity.

ProArt Creator Hub

Crafted for professionals

ProArt Studiobook 16 OLED has a new stepped hinge design that improves heat dissipation, as well as enabling a slimmer all-round NanoEdge bezel that maximizes the display area. The 180° lay-flat hinge makes it easy to share ideas and designs with clients or colleagues. There’s a high-tech anti-fingerprint nano-coating that helps keep the Mineral Black low-reflectivity finish of your ProArt Studiobook 16 OLED spotless. This tough, durable coating also feels silky to the touch.


lay-flat hinge

Break the sound barrier

For unrivaled audio quality, ProArt Studiobook 16 OLED has a stereo sound system certified by the audio experts at Harman Kardon. It delivers powerful, immersive sound that’s crystal-clear.
The immersive Dolby Atmos® technology indulges you in your favorite entertainment with sound that moves all around you, adding breathtaking realism to music, movies and TV.
High fidelity, high-standard headphone DAC
Bring your music and audio to life with the audiophile-grade ESS® SABRE DAC, featuring Hi-Res Audio certification for the highest possible audio playback quality and the ability to drive the world’s most sophisticated high-impedance headphones. The expanded dynamic range and lower distortion lets you enjoy richer, clearer highs and deeper bass, so you can immerse yourself in virtual 7.1-channel surround sound.


Smart Amplifier
ASUS Audio Booster
Headphone DAC

Dolby Atmos: Dive into sound

With Dolby Atmos, sound can be more spatially dynamic — even overhead — creating an immersive soundscape that feels more realistic.

Always in the best listening spot

Louder sounds!

Combining Smart Amplifier and ASUS Audio Booster technology, the audio volume is boosted by up to 5.25x for a powerful audio experience.

Dynamic sound experience

The distortion-suppressing dual-channel Smart Amplifier is equipped with a powerful DSP chip that can prevent long-term damage to the sensitive speaker voice coils. Creating or listening to audio in your videos, movies, music or games has never sounded better!

Maximum possible volume

More clarity

The Smart Amplifier helps to deliver clearer audio by boosting volume across the entire audio spectrum, not just at certain frequencies.


The Smart Amplifier’s output is intelligently matched to the speaker’s physical capabilities, fine-tuning the system across the entire spectrum to ensure distortion-free audio at any volume level.

Thoughtful, innovative design

We go the extra mile to give you a more effortless and joyful experience, at create or play.

User Experience

Best online meeting experience

ASUS AiSense camera makes sure that you always look your best during virtual conferences.

ASUS AiSense camera, real-time tracking your presence

The AI-powered camera and sensor can sense your awareness and presence, providing the seamless interaction with your laptop.

Unlock, instantly

The FHD infrared (IR) camera allows you to unlock your laptop quickly and securely. It also powers an adaptive dimming feature that darkens your screen when you look away!

Dedicated function keys

Pressing F10 toggles the mic on or off, and the F11 key controls the webcam shield.

ErgoSense keyboard, comfortable typing experience

The ASUS ErgoSense keyboard has an incredibly satisfying feel, with the optimum key bounce and travel, calculated with fine-tuned precision.

ErgoSense touchpad, smooth as new, with every touch

The ASUS ErgoSense touchpad is smooth, comfortable, responsive and easy to clean.

Your hygiene, our priority

ASUS Antimicrobial Technology is proven to inhibit bacterial growth by 99% with at least three years of protection.

All the ports, all the productivity

There’s no shortage of I/O ports on ProArt Studiobook 16 OLED, so it’s easy to connect your studio peripherals, display devices and networks wherever you are to maintain your full productivity. There are two Thunderbolt™ 4 USB-C® ports with Power Delivery, DisplayPort™ and VR support; two USB 3.2 Gen 2 ports; a 2.5 Gbps LAN port; the latest HDMI® 2.1 FRL port; and an SD Express 7.0 card reader. ProArt Studiobook 16 OLED also includes ultrafast WiFi 6E (802.11ax), so you can easily connect, create and share on the go.


40 Gbps
Thunderbolt™ 4 USB-C®*3
10 Gbps
USB 3.2 Gen 2*3
2.5 Gbps
RJ45 LAN*3
985 MB/s
SD Express 7.0 card reader*3
4K/120Hz or 8K/60Hz
HDMI® 2.1 FRL external monitor support
2.4 Gbps
WiFi 6E connectivity*3

World’s most strictly tested US military-grade laptop durability*2

ASUS laptops*15 are engineered with extraordinary toughness meet the exacting US MIL-STD-810H military-grade standard, undergoing 12 rigorous test methods and 26 punishing test procedures — exceeding industry standards. The upshot is a range of products that are renowned for reliability and durability. These factors also inherently benefit longevity and thus sustainability, so you can work, travel or relax with the confidence that your ASUS laptop is ready for the real world — today, and long into the future.


military-grade test methods
military-grade test procedures
extreme temperature endurance
humidity tolerance for 10 days
Shock Test
1. Functional shock
2. Transportation shock – on road
3. Fragility
4. Crash hazard shock
5. Bench handling
Vibration Test
6. Two-wheeled trailer
7. Wheeled vehicle
8. Common carrier
High Temperature Test
9. Basic hot storage and transit
10. Basic hot operational
11. Hot dry storage and transit
12. Hot dry operational
Low Temperature Test
13. Basic climatic storage and transit
14. Basic climatic operational
15. Cold climatic storage and transit
16. Cold climatic operational
Sand and Dust Test
17. Blowing dust
18. Blowing sand
Altitude Test
19. Altitude storage
20. Altitude operation
Freeze and Thaw Test
21. Freeze and thaw test
Humidity Test
22. Humidity test
Temperature Shock Test
23. Temperature shock
Solar Radiation Test
24. Solar radiation
Mechanical Vibration Test
25. Mechanical vibration
Explosive Atmosphere Test
26. Explosive atmosphere

ASUS Now with Adobe Creative Cloud

Purchase and get complimentary membership.
*1. The availability and warranty for bundled accessories/stylus vary according to country and territory. Please check with your local ASUS retailer for details.
*2. Tested using enhanced military-grade MIL-STD-810H durability standards, with 12 test methods and 26 test procedures, to ensure extraordinary toughness. Based on ASUS internal market research using available information and testing reports from main laptop brand websites on Oct 28, 2022, ASUS consumer laptops use a regime consisting of 26 test procedures, which is the consumer laptop industry’s strictest and most extensive test regime for the MIL-STD-810H standard.
*3. Unless otherwise stated, data read and write speeds are based on theoretical performance. Actual performance may vary in real-world situations.
*4. Performance claim is based on the Cinebench R23 Multi Core benchmark, comparing the score of 2023 ProArt Studiobook 16 OLED tested by ASUS in Feb/2023 (configured with an Intel Core i9-13980HX CPU, 64 GB DDR5, and a 4TB PCIe 4.0 SSD) and 2022 ProArt Studiobook 16 OLED (with an Intel Core i9-12900H CPU, 64 GB DDR5, and a 2TB PCIe 4.0 SSD). Test settings: select Performance mode under Fan profile in MyASUS, and idle the laptop for 10 mins prior to running the benchmark under AC mode.
*5. Average performance score of 10 consecutive test results on Intel® Core™ i9-13980HX CPU models.
*6. Temperature improvements compared to the 2021 Studiobook thermal grease compound, as tested internally by ASUS.
*7. The visual appearance of OLED displays may change over the product’s lifetime. This is expected behavior that can include image persistence or burn-in, where the display shows a faint remnant of an image even after a new image appears on the screen. This tends to occur only in extreme use cases, such as when a static, high-contrast image is continuously displayed for prolonged periods of time. ASUS laptops with an OLED display minimize this risk by setting Windows’s Dark mode as default, as well as shortening the idle time before the screen is turned off — both on mains (AC) and battery (DC) power. This dual approach minimizes the potential for burn-in to maximize the lifespan of your OLED display lifespan, and also reduces unnecessary power draw for optimal battery life. We also recommended adjust the brightness of your OLED display to complement the ambient lighting in your environment, rather than keeping the screen at maximum brightness at all times. You should also ensure that you have an animated, dark-background screensaver enabled in the Windows Settings tool.
*8. The Display P3 wide-gamut color space of the Studiobook display is Verified by Calman. Users can adjust the display's color gamut in MyASUS Splendid.
*9. Average tested result in MyASUS Splendid Display P3 color gamut: Delta-E < 1, +/- 0.5.
*10. Compared to average LCD displays in the market, measuring energy emission of blue light in between 415-455 nm wavelength.
*11. Specifications may vary among different models.
*12. Compared to average LCD laptop panel. Average LCD display has 10 ms response time.
*13. Testing done on discrete parts, using soda-lime glass as comparative reference. Figures and tests provided by Corning.
*14. Compared to previous ProArt Studiobook with 128 x 65 mm touchpad size.
*15. The testing regime includes the requirements of both military-grade standards and ASUS quality tests, and varies depending on device. MIL-STD-810H testing is conducted on selected ASUS products only. Note that the MIL-STD-810H testing helps to ensure the quality of ASUS products but does not indicate a particular fitness for military use. Similarly, the test results should not be considered an indication or guarantee of future performance under the specified test conditions. Damage occurring under these test conditions or any attempt to replicate them would be considered accidental, and would not be covered by the standard ASUS warranty. Additional coverage is available with ASUS Premium Care.


Mineral Black

Operating System

Windows 11 Pro - ASUS recommends Windows 11 Pro for business


Intel® Core™ i9-13980HX Processor 2.2 GHz (36MB Cache, up to 5.6 GHz, 24 cores, 32 Threads)


NVIDIA® GeForce RTX™ 4070 Laptop GPU
Up to 2175MHz Boost Clock 130W Maximum Graphics Power with Dynamic Boost
Intel® UHD Graphics


16.0-inch, 3.2K (3200 x 2000) OLED 16:10 aspect ratio, 0.2ms response time, 120Hz refresh rate, 500nits, 550nits HDR peak brightness, DCI-P3: 100%, 1,000,000:1, VESA CERTIFIED Display HDR True Black 500, 1.07 billion colors, PANTONE Validated, Glossy display, 70% less harmful blue light, SGS Eye Care Display, Touch screen, (Screen-to-body ratio)87%, With stylus support


- Memory Max Up to:64GB


2TB M.2 NVMe™ PCIe® 4.0 Performance SSD

Expansion Slots (includes used)

- 2x DDR5 SO-DIMM slots
- 2x M.2 2280 PCIe 4.0x4

I/O Ports

2x USB 3.2 Gen 2 Type-A
2x Thunderbolt™ 4 supports display / power delivery
1x HDMI 2.1 FRL
1x 3.5mm Combo Audio Jack
1x Headphone/Headset
1x RJ45 Gigabit Ethernet
1x DC-in
SD Express 7.0 card reader

Keyboard & Touchpad

Backlit Chiclet Keyboard with Num-key, 1.4mm Key-travel, Precision Touchpad


FHD camera with IR function to support Windows Hello
With privacy shutter


Smart Amp Technology
Built-in speaker
Built-in 4-way stereo speakers
Built-in microphone
Built-in array microphone
harman/kardon (Premium)
with Cortana voice-recognition support

Network and Communication

Wi-Fi 6E(802.11ax) (Dual band) 2*2 + Bluetooth® 5.3 Wireless Card


90WHrs, 4S1P, 4-cell Li-ion

Power Supply

ø6.0, 240W AC Adapter, Output: 20V DC, 12A, 240W, Input: 100~240V AC 50/60Hz universal


2.40 kg (5.29 lbs)

Dimensions (W x D x H)

35.60 x 27.10 x 2.09 ~ 2.39 cm (14.02" x 10.67" x 0.82" ~ 0.94")

Built-in Apps

ProArt Creator Hub

MyASUS Features

System diagnosis
Battery health charging
Fan Profile
Function key lock
WiFi SmartConnect
Link to MyASUS
Live update
AI Noise Canceling

ASUS Exclusive technology

ASUS Antimicrobial Guard

Microsoft Office

1-month trial for new Microsoft 365 customers. Credit card required.

Military Grade

US MIL-STD 810H military-grade standard

Regulatory Compliance



HDD User Password Protection and Security
BIOS Booting User Password Protection
Trusted Platform Module (Firmware TPM)
BIOS setup user password
Security Lock
McAfee® LiveSafe™
IR webcam with Windows Hello support

Included in the Box (Optional)

Stylus (ASUS Pen 2.0 SA203H-MPP2.0 support)
* Included accessories vary according to country and territory. Please check with your local ASUS retailer for details.


This product has only been tested for compatibility with the Windows 11 operating system, and may encounter compatibility issues if Windows 10 or older OS versions are installed.




How can I track my order?

All orders are dispatched with the use of a courier service, which allows you to track your parcel directly from the courier website. You can use your tracking number which is provided via email and enter this on the “Tracking” or “Track your item” option on the courier’s website. If you have not received your tracking number, please call us on 1300 278 788 (Mon-Fri 9:00am to 6:00pm AEST excluding Public Holidays).

When can I expect the delivery?

All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process. If you have not received the goods in the specified delivery window, please call us on 1300 278 788 (Mon-Fri 9:00am to 6:00pm AEST excluding Public Holidays).

I’ve changed my mind and want to cancel my order. What should I do?

Please contact ASUS Support on 1300 278 788 immediately should you wish to cancel an order.

What is the response time for inquiries?

We aim to respond to all emails / inquiries within 1-2 business days. During busy periods, we may experience backlog of inquiries, but nonetheless will aim to respond as soon as possible.

Questions about order status?

Processing - The order has been sent to our warehouse for fulfilment. Your order will usually dispatch within 1 - 2 working days.

Shipped - The order has been fully dispatched. The dispatch tracking number is provided in the Order Tracking email where you can obtain up to date dispatch information.

How do I return my product?

Returns are permitted for refund or exchange and must be initiated by contacting our ASUS Support by phone on 1300 278 788.

I need help with ordering. What should I do?

Should you need help choosing your ideal device or need help placing an order, you are welcome to contact our friendly and experienced sales team on 1300 278 788.



What payment methods do you accept?

We accept PayPal which is secure and allows customers to use most credit/debit cards such as MasterCard, Visa, Visa Debit, Maestro, and AMEX

I want to buy an item but want to purchase later. What should I do?

If you wish to purchase an item later please add the item to the wish list which can then be accessed in the My Account section.

Are your prices inclusive of GST?

Yes. All our prices listed are inclusive of GST.



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To redeem discount codes, simply enter your discount code during the checkout process. You will see the discount reflected in your order summary.

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The use of discount codes may be restricted to certain types of products, order sizes, and/or time periods based on the criteria established by ASUS Shop. By placing an order using discount codes, you accept and agree to be bound by the following terms and conditions:

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